How businesses win with the right freight forwarding partner

Selling and shipping goods has never been bigger. Personal and business buyers are flocking to e-commerce and other modern retail experiences, driving growth in the online retail market towards R130 billion in 2025*

But such growth creates challenges. Consumers expect a seamless experience, from finding products to receiving their purchase. This includes features such as mobile commerce and faster/same-day delivery. To stay competitive, companies must deliver on these expectations by offering integrated omni-channel services, flexible delivery options, and effective cost management.

* (World Wide Worx Online Retail in South Africa report)

"The TFS strategic advantage lies in transforming what was once exclusive Takealot infrastructure into an open, scalable platform that enables any business to deliver world-class customer experiences while focusing on their core competencies."
Francois Retief, CEO of Takealot Fulfilment Solutions

"Our clients look for tech-driven integrated platforms underpinning scalable solutions and end-to-end logistics management.

They need simplified import and export processes, customs expertise, speed to market, customer satisfaction, and cost efficiency."

Jaco Els,
Executive at Takealot
Fulfilment Solutions

Selecting the right freight forwarding partner

Freight has evolved and it's time to rethink freight forwarding strategies. The focus should go beyond mere optimisation. Companies need to focus on fully integrating freight forwarding into business operations, driving measurable outcomes, and building agility and resilience. On a practical level, they must start by defining a clear logistics profile, including product types, shipping routes, services requirements, and budget constraints. The goal is to become Africa's first truly integrated, carbon-neutral, technology-native logistics platform that serves the continent and expertise to the global marketplace.